How to Fix Crashing Apps on an iPhone or iPad

Gabriela Haynes
2 years ago

At times, an app may crash on your iPhone or iPad. If this happens, it can be very frustrating as you cannot use the app and access its features until the issue is resolved. But there are some simple steps that you can take to try and fix crashing apps on your device. We will tell you more about them.

Table of contents:

Is it an App or Device Crash?

If you are experiencing an app or device crash on iOS, there are a few steps you can take to troubleshoot the issue. First, try restarting your device by pressing and holding the Home button with the Sleep/Wake button until the Apple logo appears on screen. This will force your device to restart and may help solve any issues related to the crash.

You can also check for available updates in the App Store. If there is an update available, make sure to download it as this could fix any bugs that might be causing your device or app to crash. Moreover, if you’re having trouble with a specific app, uninstalling and then reinstalling it may help resolve any problems.

Finally, if none of these steps resolve the issue, contact Apple Support for help. They can provide more troubleshooting tips and help you find a solution to your problem. It is important to remember that an app or device crash on iOS is usually nothing serious and can often be fixed relatively easily. Due to these tips, you can quickly identify and solve any issues with crashing apps or devices on iOS.

How to Kill an Unresponsive App

If you’re having trouble with an unresponsive app on your iOS device, don’t worry — there are a few steps you can take to fix the problem and get back to using your device. In this guide, we’ll go over how to help an unresponsive app on iOS restore its normal function. 

  1. First, double-click the Home button on your device and view all of the apps that are currently open in the multitasking window. Swipe left or right until you find the app that is acting up and then swipe up to close it out completely. 
  2. If this doesn’t work, try accessing the App Switcher by pressing and holding down the Home button for a few seconds (or by quickly pressing twice in succession on devices without a Home button). Find the app you want to close and swipe up or press down on it until an X appears to delete it. 
  3. If this still doesn’t work, try restarting your device by holding down the Sleep/Wake (Power) button for a few seconds until you see the Slide To Power Off message appear. When your device is off, press and hold the Sleep/Wake (Power) button again until your device has restarted completely. This should clear any stuck processes that have been causing the app to become unresponsive. 

These steps should help solve most problems with unresponsive apps on iOS devices. If they don’t work, contact Apple Support for further assistance.

Check for Updates

Once you’re ready to check for updates, open the Settings application on your iOS device. From there, select the General tab and then scroll down until you see Software Update. Tap the Software Update button and your device will begin searching for new updates. If any are available, they will be presented to you in a list along with their version numbers and descriptions of what’s new or changed. 

  1. Tap Download and Install next to each update that interests you and wait for it to download before tapping Install Now or Later when prompted by iOS. The installation process can take some time, depending on how many updates need to be installed at once so make sure you have ample battery life remaining before beginning the process. Once installation is complete, your device will restart and you’ll be running the latest version of iOS. 
  2. If any updates are available for apps on your device, you can find these by opening the App Store application and selecting Updates from the bottom menu bar. From there, you can view all new app updates, as well as details about each update before downloading it. Just like with system updates, make sure that you have enough battery life remaining to complete the download and installation process for any app updates that interest you. Once completed, the app will be updated to its latest version. 

Checking for system or app updates is a great way to ensure that your device or apps are always running optimally with the latest bug fixes and feature enhancements.

Reinstall Problem Apps

Reinstalling problem apps on iOS can be quite an easy process. Before you begin, make sure that you have a stable Internet connection and an active Apple ID or iCloud account.

  1. First, open the App Store app on your device. Then, tap the “Updates” tab located in the bottom-right corner of the screen. 
  2. Scroll through to find which app you would like to reinstall. Once you have located it, hit the “Update” button next to its name and wait for it to finish downloading and installing onto your device. 
  3. If you cannot locate the problematic app in your updates list, then try uninstalling it from your device first by tapping and holding its icon until all of your apps begin to wiggle. 
  4. Then, hit the “x” icon next to its name and select “Uninstall” when prompted. After this is done, follow the steps above to reinstall the app from the App Store. 

It may take a few attempts before your problem app is completely reinstalled on your device successfully. However, with patience and following these simple steps, you can have it installed quickly.

Check Your App Permissions

Once you have familiarized yourself with the different app permissions, it’s time to check what permissions your apps already have. On iOS, this is quite easy and can be done in a few steps: 

  1. Open up the Settings app on your iOS device. 
  2. Tap Privacy at the bottom of the main page. 
  3. Select which feature you would like to review permissions for from the list (e.g., Camera). 
  4. You will then see all of the apps that have requested permission for that particular feature, as well as their current permission settings (e.g., Allow or Deny). 
  5. For each listed app, you can make changes to existing permission settings or you can remove the app altogether. 
  6. Once you have made your changes, tap the Back button to save the settings. 

By going through this process, you can ensure that all of your apps have only the permissions that you are comfortable with. It’s also a great way to find out which apps have permission for features they don’t even need. Removing those permission requests is always a good idea.  

In conclusion

In conclusion, fixing crashing apps on an iPhone or iPad is a straightforward process. All you have to do is update the app and make sure your device has enough storage space for it to work properly. Moreover, you can reset the settings if necessary. By following these steps, you can fix most crashing issues without too much difficulty. If the problem persists after trying all of these solutions, then it’s best to contact Apple Support directly for assistance in resolving any additional technical difficulties.